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Emcure Pharmaceuticals Limited is an Indian multinational - Success stories by Amit Joshi (Wonder by Uhlmann)
Time：
2024-12-18 15:04
Emcure Pharmaceuticals Limited is an Indian multinational pharmaceutical company, headquartered in India, Pune. Its product portfolio includes tablets, capsules. 12th Largest Pharma Company in India in terms of Domestic Sales for MAT June 2024. It is present in over 70+ Countries through its network and distribution channels.
What our customer says about Uhlmann Packaging solution?
Amit Joshi from Emcure
Interviewer: How did you come to Uhlmann? What factor influenced the decision in favour of Uhlmann?
Amit Joshi: We chosen Uhlmann due to our stellar reputation in the pharmaceutical packaging industry. Uhlmann's advanced technology, reliability, and comprehensive service offerings were significant factors in our decision. Additionally, their track record of successful implementations and the positive feedback from their existing clients further solidified our choice.
Interviewer: Is the line already in production? - If so, can you tell us something about the production data, with what output is packed? OEE? Shift model? How often is set up?
Amit Joshi: Yes, the line is already in production. The production data is very promising; Emcure is achieving an output rate of 15000 units per hour with an Overall Equipment Effectiveness (OEE). Based on format size & for Alu-Alu pack output rate is vary. Emcure operates on a Blister pack machine, e.g., three-shift model.
Interviewer: How are operators satisfied with equipment?
Amit Joshi: .The operators are very satisfied with the equipment. They have found it to be user-friendly, efficient, and reliable. The training provided by Uhlmann ensured that our team was well-prepared to handle the new line, and the ongoing support has been excellent. This has resulted in smooth operations and a high level of operator satisfaction.
Interviewer: How was the on-site training provided by Uhlmann India?
Amit Joshi: On-site training, selected team members attended specialized courses at Uhlmann’s Pune office. This training was more intensive and covered advanced topics such as:
Technical Deep Dive: Detailed sessions on the technical aspects of the equipment, including in-depth exploration of its components and functionalities.
Advanced Troubleshooting: Techniques for diagnosing and fixing complex issues, ensuring that our team could maintain high levels of productivity and minimize downtime.
Process Optimization: Strategies for optimizing production processes and enhancing overall equipment efficiency (OEE).
Both training programs were highly effective and well-received by ‘Emcure Pharmaceuticals’ team.
Interviewer: How do you rate the range of packaging machines at Uhlmann?
Amit Joshi: We rate the range of packaging machines at Uhlmann very highly. Their portfolio is comprehensive and versatile, catering to various packaging needs within the pharmaceutical industry.
• Advanced Technology
• Flexibility and Customization
• User-Friendly Interface
• Quality and Durability
• Comprehensive Support and Training
Their commitment to our satisfaction and support has been evident throughout our engagement.
Services Use:
• Installation and Commissioning
• Training and Support
• Maintenance and Technical Support
• Spare Parts Supply
Interviewer: How do you rate Uhlmann's services?
Amit Joshi: Uhlmann’s services have been excellent, and their support has been a critical component of our successful operations. It looks forward to continued collaboration and further enhancements to their service offerings.
• Remote Monitoring and Support
• Enhanced Digital Solutions
• Regular Updates and Upgrades
Interviewer: Would you choose Uhlmann again?
Amit Joshi: Yes, we would choose Uhlmann again. Our experience with their packaging machines and services has been overwhelmingly positive. Here are the key reasons why we would opt for Uhlmann again:
• Reliability and Quality
• Advanced Technology
• Comprehensive Training and Support
• Customizable and Flexible Solutions
• Focus on Innovation
• Strong Partnership
Given successful collaboration and the numerous benefits ‘Emcure Pharmaceuticals’ experienced. Choosing Uhlmann again would be the right decision for its ongoing and future packaging needs.
Overall performance of machine & services is very good, and rating is 8.5/10
Arpita Ghosh
Marketing Manager
Uhlmann India